Privacy policy

Last updated: 15th September 2025

Badge Café (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information in line with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect the following:

• Enquiry data: information you provide via our Typeform booking enquiry form (e.g. name, email, organisation, event details).
  
  
• Mailing list data: information provided when subscribing via Mailchimp (e.g. name, email preferences).
  
  
• Technical data: information collected automatically through WordPress and analytics tools (e.g. IP address, browser type, cookies).
  
  

2. How We Use Your Data

We use your information to:

• Respond to booking enquiries
  
  
• Manage event bookings and client communications
  
  
• Send marketing emails if you have opted in via Mailchimp
  
  
• Improve our Website and services
  
  

3. Legal Basis for Processing

We rely on the following lawful bases:

• Contract: to respond to and manage booking enquiries
  
  
• Consent: for marketing communications (via Mailchimp sign-up)
  
  
• Legitimate interests: to analyse website usage and improve our services
  
  

4. Sharing Your Data

• We use trusted third-party providers (Typeform, Mailchimp, WordPress plugins) to process data securely.
  
  
• We will never sell your personal information.
  
  

5. Data Retention

• Enquiry data is retained for at least 3 years for record-keeping.
  
  
• Mailing list data is retained until you unsubscribe.
  
  

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
  
  
• Request correction or deletion
  
  
• Withdraw consent for marketing
  
  
• Lodge a complaint with the ICO (Information Commissioner’s Office)
  
  

7. Cookies

Our Website uses cookies to improve functionality and track usage. You can manage cookies in your browser settings.

8. Contact Us

For questions about this policy or to exercise your rights, please email hello@badgecafe.com